Option:
Epson Stylus Pro 4800
Q:
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Why am I seeing the message Service Request 00010004 - 000101D?
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A:
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Service Request errors in the range
00010004 - 000101D are related to a carriage movement problem. In some
instances like paper jams, the carriage locking tab may be partially
pushed in, causing the carriage locking mechanism to put a drag on the
carriage or lock the carriage completely. This will cause a carriage
error. Make sure the carriage locking tab is pulled to the left. Then
turn the printer’s power off and release the carriage by pushing down on
the cutter blade. Slide the carriage to the left and look for any paper
that also may be restricting the carriage from moving freely.
| 00010004 | CR Motor encoder check error |
| 00010005 | CR Motor out of step |
| 00010006 | CR Motor over current |
| 00010007 | CR Motor in-position time-out |
| 0001000A | CR axis detection error |
| 0001000F | CR Motor PWM output faulty |
| 0001001D | CR servo parameter error |
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